Participate in an Interactive Webcast:  Online Collection Training Coming Soon!  

 

 

Workshop Schedule Winter/Spring 2004 Click Here

 

Workshop Agenda
 

I. Collections and the Law
 

Understanding F.D.C.P.A.

Locating the Debtor- Establishing Right Party Contact

Verbal and Written Communications

Creditor's Rights Under Bankruptcy

II.  Secrets of Successful Collections

Success in One Phone Call

Assessing the Debtor's Financial Position
The Telephone: Your Most Powerful Tool
Listening for Your Collection Cues
The Art of Negotiation

III. Overcoming Objections

IV. Managing Your Receivables

V.  Cutting Edge Collection Tools

 

webex, training, interactive, conference, meeting

      
       Training and Seminars
 

Revenue Protection Services is committed to continuing education in A/R, Credit and Collections.  As a leader in the debt collection industry, we are dedicated to providing quality, informative and comprehensive training that will effectively integrate into your organization's day to day operational efforts.
 

RPS regularly conducts collection training in cities throughout the United States.  At our information-packed workshops and seminars you will learn successful collection strategies from seasoned professionals. 

 

Attend our workshops or seminars and come away with invaluable tools and techniques to achieve successful A/R and Collection results.  We will introduce you to a variety of exciting, cutting edge tools and techniques to help you stay ahead in today's competitive business world.  Click Here for Seminar  Info or click here for a current Event Schedule.

 

 

 

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                                   Onsite Training

 Revenue Protection Services conducts on-site collection training for your internal collection department.  Our trainers will design and implement a complete training package to your specifications.  RPS' On-Site Training Provides your organization with exceptional value for your training dollars.

Every year we help hundreds of companies like yours with customized On-Site Training.  This translates into helping organizations like yours increase their productivity, improve their effectiveness and achieve their goals.  Our intensive training is designed specifically to suit the unique needs of your company.  You can expect the highest quality of training available anywhere.

Why Revenue Protection Services?  We are specialists in an industry we know and understand.

Revenue Protection Services is a leader in the debt collection industry.  We provide 21st century solutions to your collections and accounts receivable concerns.  Our training division is a natural extension of the high quality service we provide to our customers.  There are many training companies our there. The majority of these companies train in a multitude of subjects.  They attempt to be all things to all people.  As experts in our field, our training is 100% focuses in Credit, Collections and Accounts Receivable Management.

Choose from a variety of exciting, cutting edge workshop and seminar topics. We can also incorporate several topics into a 1, 2 or 3 day program. We continually update our curriculum to provide your staff with the latest tools, techniques and skills to stay ahead in today's competitive business arena.

A comprehensive list of topics to meet your organization's needs.

Here are just a few topics. Choose one or several topics. We will fine tune a program just for you:

Credit
New Customer Profiling
Developing Sound Credit Policies and Procedures
 

Collections
Overcome Objections and Collect the Money
Collecting Successfully without Violating the Law
Developing Expert Collection and Negotiating Skills
Locating the Debtor

Accounts Receivable
Getting Organized: Keep Better Track of Your Receivables
Account Management and Follow-up
Becoming a Profit Center

On-Site Training Benefits: Convenient and Cost Effective
RPS' On-Site Training provides your organization with exceptional value for your training dollars.  We work hard to provide a dynamic and long lasting impact on your organization's effectiveness that will translate into a more powerful, productive and results oriented team. Choose On-Site Training and Receive:
 

  • A dynamic and inspirational expert who will motivate your staff to new levels of peak performance

  • A tailor-made program designed specifically for the needs of your company.

  • A workshop manual for each participant which can be used during the training and later on as a valuable resource or desktop reference.

  • Huge cost savings by eliminating employee travel and lodging because we come to you.

 

 

 

Outsourcing and Call Centers

Collection Workshop Benefits

Outsourcing:

Don't let recent structural changes, mergers or acquisitions affect your receivables portfolio.  Our professional staff will coach your customers to pay within terms, so that your receivables remain current.  We will transfer the customer data back to your office in the format of your choice. For More Information, click here.

 

 

 

 

RPS Call Center:  Increase your customer retention with  RPS Call Center. Let us relieve your customer service workload, while increasing sales. RPS will manage customer billing inquiries, handle incoming collection calls and gather pertinent information needed to increase sales. For more information, click here.
 

 

Here are Just Some of the Great Benefits in Attending our Workshops

 

  • Learn How to Overcome Objections and Ask for Money
  • Bring Accounts Current While Maintaining Good Customer Relations
  • Discover Expert Collection Techniques and   Negotiating Skills
  • Get Organized: Keep Better Track of Your Receivables

    For More Information, click here.