RPS Conducts A/R and Collection Workshops Nationwide. For More Information Call 1 888 282 2256  

Professional collectors, bill collectors, outsourcing, debt collector, skip tracer

Call Centers
 

Increase your customer retention with  RPS Call Center. Let us relieve your customer service workload, while increasing sales. RPS will manage customer billing inquiries, handle incoming collection calls and gather pertinent information needed to increase sales. For more information, click here.
 

Onsite Training
 

Revenue Protection Services conducts on-site collection training for your internal collections department.  Our trainers will design and implement a complete training package to your specifications.  RPS' on-site training provides your organization with exceptional value for your training dollars. Click here  to find out more.

 

 

 

 

Revenue Protection Services has over twenty years of professional collection knowledge and experience.  Our staff is fully trained in F.D.C.P. A. (Federal Fair Debt Collection Practices Act).  All collection effort is in complete compliance with all related state and federal laws governing debt collection.

Through a professional and courteous approach, our staff is highly trained in the art of debt collection.  Our collectors achieve positive results through counseling each debtor in a persuasive manner.  Our collectors do not engage in any acts of harassment, intimidation or threats.  RPS' in-house collection training teaches how to collect money effectively without such illegal and unprofessional tactics. 

Revenue Protection Services recognizes the unique differences of individual companies.  Our collection managers specialize in specific types of accounts.  RPS's collection department is structured to dedicate collection effort exclusively to each client. RPS is powered by Collect, a state of the art collection platform capable of collecting every type of account.
 

Value Added Services:

Revenue Protection Services provides the following reports to all clients:


Account Acknowledgement- With every account assigned, RPS provides an acknowledgement of the accounts referred for collection.  This includes the client name, client account number, new RPS account number, dollar amount assigned and account type.  In addition, this report provides an opportunity to verify names, balances, etc. prior to entering accounts in the system. An account acknowledgement report will be sent within 72 hours from the date of assignment.

Monthly Status Report- This report provides the current status of all activity accounts.  It will list the last activity, collector notes, payments made as well as any other pertinent information.  If a dispute exists, the Status Report will advise you of the nature of the problem and what, if any information, documentation, contract or other proof is needed to resolve the issue and 'prove' the debt.

Account Summary Report- This monthly report provides information of payment activity for each account assigned.  This report allows you to track RPS' collection performance on each on your accounts.

In addition to our standard reports, Revenue Protection Services will custom design a report to fit your A/R requirements. Our Reporting Team will work with your staff to develop any report to the exact specifications needed: 

Statistical Reports- RPS will collect data as we collect your accounts. 

Customer Analysis- provides customer analysis that may be useful in making future credit decisions, identifying trends and avoiding collection problems.
Feedback Reports- Feedback reports are effective in reviewing trends, track reasons for delinquency, disputes and other pertinent data that can be used to take necessary steps in preventing delinquency.
Collection Analysis- Track RPS' monthly collection performance. Track monthly gross dollars collected over a 12 month period and view collection recovery percentages.
 

Other Collection Services

Click on any of the links below to learn more about the wide range of collection services offered:

Consulting Services

Revenue Protection Services provides accounts receivable and collection consulting.  Our consultants are top financial professionals that will work with your internal A/R Department to increase cash collections and decrease delinquency. Click Here for details.